554 sorry, your envelope sender is in my badmailfrom list

When I try to send email via SMTP, I am getting the following error 554 sorry, your envelope sender is in my badmailfrom list (#5.7.1). What am I doing wrong?

We have a default 100 email/day on all customer accounts to prevent spamming. If you wish to send more mail, you'll need to sign a form guaranteeing to us that you will not use your account for unsolicited bulk emailing. Please open a ticket to get details on this form.

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